Privacy Policy

Last updated: 12/1/2025

This Privacy Policy describes how EPayGates ( https://epaygates.com ) collects, uses, and protects your personal information when you access or use our website and software services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as email address or account identifiers when you create an account or contact support.
  • Usage Information: including tool usage, feature interactions, IP address, browser type, and device information.
  • Uploaded Content: files or data you upload for processing through our software tools.

EPayGates does not collect or store full payment card information.

2. How We Use Information

We use collected information to:

  • Provide and operate our software services
  • Improve performance, functionality, and user experience
  • Respond to support inquiries
  • Maintain security and prevent abuse
  • Comply with legal obligations

3. Payment Information

Payments for subscriptions or premium features are handled by independent third-party billing providers.

EPayGates does not process, store, or have access to your payment card details.

4. File Processing and Data Retention

Uploaded files are processed automatically by our software tools for the purpose requested by the user.

Files are temporarily stored and are deleted automatically after processing or within a limited retention period, unless otherwise required for service operation or legal compliance.

5. Cookies and Analytics

We may use cookies or similar technologies to:

  • Maintain session functionality
  • Analyze usage patterns
  • Improve website performance

You may disable cookies through your browser settings, but some features may not function properly.

6. Information Sharing

We do not sell or rent your personal information.

We may share information only in the following circumstances:

  • With service providers necessary to operate the platform
  • When required by law or legal process
  • To protect the rights, safety, or security of EPayGates and users

7. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no system can guarantee absolute security.

8. User Rights

Depending on your location, you may have the right to:

  • Access personal information we hold about you
  • Request correction or deletion of your information
  • Object to or restrict certain processing activities

Requests can be submitted via the contact information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the services after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

šŸ“§ Email: [email protected]

(End of Privacy Policy)